Warranty Policy

Warranty Policy


At CAMERIZ LIMITED, we proudly offer high-quality electronic products from trusted brands. All the eligible products are covered with a standard warranty. Our dedicated support team is always available to provide guidance and required assistance.

Standard Warranty Coverage

Unless otherwise stated, most electronic products sold on our website includes a 24 months (2 Years) warranty from the date of delivery. This warranty typically covers:

  • Manufacturing defects
  • Hardware faults under normal use
  • Electrical or mechanical failures due to workmanship

Exclusions – What’s Not Covered

The warranty does not cover:

  • Accidental or physical damage (e.g. cracked screens, water-sand damage)
  • Cosmetic wear and tear (scratches, scuffs)
  • Damage caused by misuse, negligence or unauthorized repairs
  • Issues related to software, batteries, or electronic consumable materials unless specifically included
  • Loss or theft

How to Make a Warranty Claim

To request support under warranty:

  1. Contact our support team at support@cameriz.com
  2. Provide:
    • Your order number
    • A detailed description of the issue
    • Photos or videos (if applicable)
  3. We’ll assess your claim and may ask you to return the item for inspection.

If the product is confirmed to be faulty and is within warranty, we will:

  • Repair the item free of charge, or
  • Replace it with a new or equivalent model, or
  • Offer a refund if repair/replacement is not possible

Return Shipping on Faulty Product

  • Within 01 days of delivery: We cover return postage for confirmed faults.
  • After 01 days: You may be responsible for shipping the item back unless covered by the manufacturer.

Need Help?

We're here to assist you with all warranty-related questions. Reach out to our friendly customer service team:

Email: support@cameriz.com
See also: Returns & Refunds Policy

Cameriz Limited
Email: support@cameriz.com
Business Address: Ground Floor, Building 1000,
Lakeside North Harbour, Western Road,
Portsmouth, Hampshire PO6 3EZ
United Kingdom